How-to
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Guest
Request a refund
Request a refund
If you’d like to request a refund before or after your trip, refund requests of any amount can be handled through our Resolution Center. Just a note, the Resolution Center may not be available for use with some hotel stays.
We recommend discussing any refund amounts with your Host through your Airbnb message thread before submitting a request in the Resolution Center. However, if you and your Host aren’t able to come to an agreement, you'll have the option to ask Airbnb for help finding a solution. Issues must be reported to Airbnb with 72 hours of discovery to be eligible under our Rebooking and Refund Policy.
Note: You have up to 60 days after your reservation's checkout date to submit a Resolution Center request.
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