How-to
If you’re injured on an Airbnb Experience
If you’re injured on an Airbnb Experience
Your safety is a top priority. If you’re injured or require medical attention during an Experience, get yourself to a safe place and contact local emergency services immediately.
Once you’re safe and your immediate concerns have been addressed, report the incident to us. The fastest way is to use your Airbnb app, tap your Profile and select Get help, then tap Contact us under your trip.
Find more safety tips and guidelines for stays and Experiences.
Did this article help?
Related articles
- GuestFor Hosts—injuries during an Airbnb ExperienceYou should get everyone to a safe place and contact local emergency services immediately. After that, report the incident to us.
- GuestCreating new ExperiencesExperiences are activities designed and led by inspiring locals. Hosts show off their city, craft, cause, or culture in a way that goes beyo…
- Experience HostExperiences involving food in VancouverHosting Airbnb Experiences is fun, but there are some obligations and rules that apply to different activities. We’ve gathered some resource…
Get help with your reservations, account, and more.
Log in or sign up