How do I add check-in and checkout instructions to my listing?

You can add or update the check-in and checkout instructions for your listing in your arrival editor in your list of listings. Guests will see the check-in method you've selected (such as smart lock, keypad, or lock box) but they won't see the detailed check-in instructions until 48 hours before check-in., The checkout instructions will be available to guests prior to booking.

Add check-in instructions

To add check-in instructions to your listing:

Note: Self check-in may not be available in all countries.

Check-in method options

Options available for check-in methods include:

• Smart lock: Guests will use a code or app to open a wifi-connected lock.
• Keypad: Guests will use a code you provide to open an electronic lock.
• Lockbox: Guests will use a code you provide to open a small safe that has a key inside.
• Building staff: Someone will be available 24 hours a day to let guests in.
• In-person greeting: Guests will meet you or a Co-Host to pick up keys.
• Other: Guests will use a different method not listed here.

Add checkout instructions

To add checkout instructions to your listing:

Checkout instructions options

Options available for checkout instructions include:

• Return keys: Ask guests to return the keys
• Lock up: Ask guests to lock the entrance door or close the windows
• Turn things off: Ask guests to turn things off
• Throw trash away: Ask guests to throw the trash in the bin
• Put dirty dishes in the sink: Ask guests to put dirty dishes in the sink
• Additional requests: Any additional checkout instruction not listed above