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Adding accessibility features to listings

It's wonderful when you can welcome even more people to your place by adding accessibility features—many guests search listings for specific requirements.

How it works

First, make sure your listing is published. Then you can edit your listing by room and highlight each accessibility feature with at least one clear photo.

Edit your listing to include accessibility features

  1. Go to Menu, select Listings, and click the listing you want to edit (Please note: your listing needs to be already published in order to add these features).
  2. Go to Accessibility features 
  3. For each feature you have, click, I have this feature. You'll also be prompted to add a photo.
  4. Once you've added photos, click Save.

You’ll be required to add at least one photo for each feature. All features and photos must meet our guidelines below. Once your features are confirmed against our photo guidelines, they’ll be shown on your listing’s Accessibility features section.

Edit your room to include accessibility features

  1. Go to Menu, select Listings, then click the listing card you want to edit
  2. Under Your space of the listing editor, go to Photo Tour
  3. Select the room, click Accessibility features, and add your accessibility features.

You’ll be required to add at least one photo for each feature. All features and photos must meet our guidelines below. Once your features are confirmed against our photo guidelines, they’ll be shown on your listing’s Accessibility features section.

If you're connected to Airbnb via a channel manager or property management software on full sync, you'll need to update your accessibility amenities via your API software. Contact your API software provider to ask them about their timeline to release the Accessibility API feature so you can add your amenities.

Learn more about belonging and inclusion at Airbnb in our accessibility policy.

Accessibility feature definitions and photo guidelines

To determine which accessibility features you have, refer to the descriptions below and make sure your room or space meets these requirements before selecting that feature. Be sure to check out Airbnb’s guide to photographing accessibility features.

For your listing

Accessible parking spot

Feature definition:

There's a private parking spot at least 11 feet (3.35 meters) wide. Or, there is public parking spot designated for a person with disabilities that has clear signage or markings.


Photo criteria:

  • For public parking spots, show signage or markings to indicate it's reserved for people with disabilities

  • For private parking spots or driveways, take the photo from a distance to show the space is 11 feet (3.35 meters) or wider

Lit path to the guest entrance

Feature definition:

The sidewalk or path that leads to the guest entrance is well lit at night.


Photo criteria:

  • Clearly show all light sources that illuminate the path to the guest entrance
  • Don't include sources of light from inside the listing
  • Make sure the photo shows where the lights are in relation to the path

Step-free path to the guest entrance 

Feature definition:

The exterior and interior pathways to the guest entrance—like sidewalks, hallways, or elevators—have no steps, stairs, or curbs.


Photo criteria:

  • Take as many photos as needed to capture the entire pathway from the guest parking spot to the guest entrance
  • For apartments and hotels, capture the full pathway including photos of the hotel entrance, lobby, hallways, and elevator, if applicable
  • Doorways must to be open to show that the path is free of steps and barriers

Step-free guest entrance

Feature definition:

The guest entrance is free of steps and barriers, and the door threshold is less than 2 inches (5 centimeters) high.

In a hotel or apartment building, the guest entrance is where the guests enter their room. For all other listing types, the guest entrance is the entrance to the property.


Photo criteria:

  • Open the guest entrance door
  • Position the camera outside of the entrance looking into the listing
  • Tilt the camera down to capture the entire threshold of the entrance

Ceiling or mobile hoist


Feature definition:

There's a device specifically designed to lift someone in and out of a wheelchair. It's either fixed to the ceiling or freestanding.


Photo criteria:

  • The hoist must be specifically designed to lift someone in and out of a wheelchair

  • Clearly show the hoist and its location in the bedroom or bathroom in your photo

Swimming pool or hot tub hoist

Feature definition:


There's a specifically designed device that can lift someone in and out of the swimming pool or hot tub.


Photo criteria:

  • The hoist must be specifically designed to lift someone in and out of the swimming pool or hot tub

  • Clearly show the hoist and its location near the swimming pool or hot tub

For rooms in your listing

Guest entrance wider than 32 inches (81cm)

Feature definition:

The guest entryway is at least 32 inches (81 centimeters) wide.


Photo criteria:

  • Place a tape measure in the open doorway between the two narrowest points of the frame

  • Take one photo that shows the entire measuring tape within the doorframe

  • Take a second photo of the tape measure with the units of measurement in clear view

Step-free access to rooms


(feature is available to all room types)

Feature definition:

The room is on the ground floor or accessible by a lift or ramp, and there are no stairs, steps, or thresholds higher than 2 inches (5 centimeters) between the guest entrance and the room.




Photo criteria:

  • Before taking photos, make sure the room is on the ground floor or accessible by a lift or ramp

  • Tilt the camera down to capture the entire threshold of the entrance

  • Make sure the door is open and position the camera outside of the room looking in

Room entrance wider than 32 inches (81cm)


(feature is available to all room types)

Feature definition:

The entrance or doorway to the room is at least 32 inches (81cm) wide.


Photo criteria:

  • Include a measuring tape or ruler placed on the inside of the door frame with both ends visible and the numbers clearly shown. The door should be open as far as possible.

Step-free shower

Feature definition:


There are no steps or obstacles to get into the shower. Thresholds or waterguards should be lower than 1 inch.


Photo criteria:

  • Show the entire shower, including where the shower meets the bathroom floor.

Shower or bath chair

Feature definition:


There's a seat, like a chair or bench, in the shower or bath that's either fixed to the wall or freestanding. The seat must be specifically designed for guests with limited mobility.


Photo criteria:

  • Show the entire seat inside the shower or bath.

Fixed grab bar for shower

Feature definition:


The shower has at least one grab bar that’s bolted or firmly attached to the wall and can fully bear weight. It can't be a towel rack, and it can't be suction-mounted or temporary.


Photo criteria:

  • Show the entire shower and provide a clear view of the grab bar and its location in the shower.

Fixed grab bars for toilet

Feature definition:


The area surrounding the toilet has at least one grab bar that’s bolted or firmly attached to the wall and can fully bear weight. It can't be a towel rack, and it can't be suction-mounted or temporary.


Photo criteria:

  • ​​Provide a clear view of the grab bar and its location near the toilet.

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