Requesting a refund
Requesting a refund
Do you need a refund? Your first step is to message your Host to make it right. If they can’t fix it, they can offer you a partial refund through the Resolution Center. For more info on how refunds work when things don’t go as planned, check out these articles.
- How-to
Canceling during your stay
Our Rebooking and Refund Policy can help cover situations when the listing or amenities are not what you expected. - How-to
Request a refund
Refund requests of any amount should be handled through our Resolution Center. - How-to
When you’ll get your refund
While they are issued almost immediately, most refunds arrive within 10 days, but for some payment methods and regions, it might take longer… - How-to
Refunds for experiences
Find details of what to do if you have a travel issue that prevents you from being able to complete an Airbnb experience, and you’re unable … - How-to
How the Resolution Center helps you
The Resolution Center lets you request or send money for things related to your Airbnb trip. Guests and Hosts can ask Airbnb for help in rea…